Requesting a Refund:

Requesting a refund from us is easy. Please mail us your order details and the reason why you are seeking a refund. We will get back to you on your refund mail as soon as we receive it.

If you have any queries, call our help desk, mail us, or contact our customer care executives through online chat. We are always here for you, and we take our customers’ feedback very seriously to improve our quality of service continually.

For more details on how to get in touch with us, please refer to our Contact Us section.

Return Policy: does best to make sure that we deliver the products you order according to your specifications. However, if you receive an incomplete, damaged, or incorrect package, please notify customer care as early as possible or within 7-10 working days of receiving the package to ensure prompt resolution. Please note that we shall not accept liability for any such delivery issue if you fail to notify us within a week to 10 business days of receipt.

We understand that there may be some circumstances under which you want to return a product that is not defective. For such cases, may allow the return of any unopened and unused package after deducting a 20% restocking charge from the order value, only if you notify us within 15 working days of receipt.

Return Expectations

Please note that we do not offer return, replacements, or exchange for the following categories of products:

  • Injections
  • Health equipment